Privacy Policy | Last updated: 28 October 2026

Welcome to Couture Craze (“we”, “us”, “our”). Our website address is https://couturecraze.shop. This policy explains what information we collect when you shop with us, why we collect it, and how we keep it safe.

1. Information we collect

We collect only the information we need to process and deliver your order:

  • Your name
  • Your delivery and billing address
  • Your phone number
  • Your email address (to send order confirmation and order updates)

also we don’t ask for any other personal details. We do not collect sensitive personal information. If you contact us by email or message, we use your details only to reply to you.

2. How we use your information

We use your information only to:

  • Process and confirm your order
  • Deliver your product to you
  • Contact you about your order, delivery, return or refund
  • Follow legal, tax and accounting rules

We do not sell, rent or trade your personal information.

3. Who we share your information with

We share your name, address and phone number only with our delivery (courier) partners, so that your order reaches you. They can use this information only for delivery.

Payments are handled by secure third-party payment gateways. We do not see or store your card, UPI or bank details. The payment gateway receives only the information needed to complete your payment.

We may also share information if the law or a government authority requires us to do so. We do not share your information with anyone else.

4. Cookies

Our website uses cookies. Cookies are small files that help the website work, for example to keep your items in the cart. We may also use basic analytics and Google tools to understand how visitors use our website. This helps us improve the site.

You can block or delete cookies in your browser settings. Some parts of the website, such as the cart and checkout, may not work properly if cookies are blocked.

5. How long we keep your information

We keep your order information only for as long as we need it to complete your order, handle returns and refunds, and follow tax and accounting laws. After that, we delete it.

6. How we protect your information

We take reasonable steps to keep your information safe. Only team members who need it to fulfil orders can access it. Please remember that no online system is 100% secure.

7. Your rights

You can email us at any time to:

  • Ask what information we hold about you
  • Ask us to correct your information
  • Ask us to delete your information (except where the law requires us to keep it)

We will reply as soon as possible.

8. Customers outside India

If you order from outside India, your name, address and phone number will be shared with our courier partners so that your order can be shipped to your country. By placing an order, you agree to this.

9. Children

Our website is not meant for children under 18 years. We do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, or need information about how we handle your personal data, please contact us:

Store name: CoutureCraze
Website: https://couturecraze.shop/
Email: info@couturecraze.shop
Business name: Couture Craze
Business address: Janta Flates, D-285 GF, Okhla Vihar, Block C, Pocket 11, Okhla, New Delhi, Delhi 110025

We will review and respond to privacy-related enquiries within the timeframe required by applicable law.

Thank you for shopping with CoutureCraze.