Delivery charges depend on your delivery location and the shipping method available for your order. Any applicable shipping charges will be shown during checkout or communicated before your order is confirmed. International orders may have additional shipping charges, customs duties or import taxes.

<p>We accept payments through Razorpay and PayPal, subject to availability at checkout. The payment methods displayed during checkout are the options available for your order. Please ensure your payment is completed successfully before expecting your order to enter production.</p>

<p>All our products are made to order. Manufacturing and preparation generally take 3–4 weeks from the date your order is placed. Delivery takes additional time depending on your location and the shipping provider. We will share tracking information where available.</p>

We take reasonable steps to protect your personal information and help keep our website secure. Payments are processed through Razorpay or PayPal, depending on the option selected. We may share relevant information with payment, delivery and technical service providers when necessary to process your order or operate our website.

<p><strong>1. Order confirmation:</strong> After you place your order and payment is confirmed, we begin processing it.</p>

<p><strong>2. Manufacturing:</strong> We manufacture your product especially for your order. Please check your selected size, measurements, colour and design details carefully before ordering.</p>

<p><strong>3. Quality check:</strong> Once manufacturing is complete, your product is checked and prepared for shipment.</p>

<p><strong>4. Shipping:</strong> Your product generally takes 3–4 weeks from the order date to be ready for shipment. Delivery time after dispatch depends on your location and the shipping provider.</p>

<p><strong>5. Delivery:</strong> Available tracking details will be shared where applicable. Please make sure your delivery address and contact number are correct.</p>

<p>Order confirmation is provided after your order is placed. An invoice or order receipt will be provided where applicable. If you need a copy, please email couturecraze57@gmail.com with your order number.</p>

<p>All our products are made to order, and manufacturing begins after your order and payment are confirmed. We generally do not accept cancellations, returns or exchanges for a change of mind or incorrect details supplied by the customer once manufacturing has started.</p>

<p>This policy does not limit any rights or remedies available under applicable consumer protection laws. If your product arrives damaged, defective, incorrect or materially different from your order, please contact us for assistance.</p>

<p>Please check all product details carefully before placing your order. Once manufacturing has started, changes to size, colour, measurements or design may not be possible. Contact us as soon as possible if you notice an error. We will review your request, but changes cannot be guaranteed.</p>

<p>We make reasonable efforts to display our products accurately. However, slight variations in colour, texture, embroidery or pattern may occur because of handcrafted techniques, materials, lighting and screen settings. These variations do not remove your rights if a product is defective or materially different from its description.</p>

<p>We serve customers in India and internationally, subject to available shipping options. Delivery times, shipping charges, customs duties and import taxes may vary by destination. Any applicable customs charges imposed by the destination country may be payable by the customer.</p>

<p>For order updates, product questions or other assistance, email us at couturecraze57@gmail.com or contact us on +91-7838899805. Please include your order number when asking about an existing order.</p>